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Wellness Care Centre

Our Wellness Care Centre is a multi-disciplinary team that performs holistic disability claims assessment and management services. We believe that claiming for disability should be a simple and clear process that you can easily manage.

We have a dedicated team looking after our disability claimants. Our passion is people. The team cares about the wellbeing of all people and this motivates us to do the right thing for all our clients.

Everything we do is focussed on helping disability claimants get the care they need through this unforeseen life event. This could mean equipping a claimant to get back to work where possible, or ensuring we pay the disability benefit if they are unable to return to work.

Click on the links below for all the information you need to submit a claim. Once you have read the handbook and frequently asked questions, complete the relevant claim forms and send it to us by email, post or fax.

The Wellness Care Centre is here to help every step of the way; from starting the claims process and assessing the claim, to assisting the member with rehabilitation and reskilling.

For further assistance, you may email us at or call our Wellness Care Centre on 0860 000 021.

If your query cannot be resolved by our skilled client care team, they will escalate it to a relevant team member to resolve. If the feedback is not satisfactory and you want to escalate a query or complaint to a manager, please click here. We are committed to resolving queries and complaints quickly and fairly.